Nazan Colmekcioglu Fotios Mitsakis Ian Clark Dr. You can find further information and resources on NTU’s Cyber Security page which includes useful videos and up to date articles on a range of fraud issues.Also in Angela Enright Becca Walker Caroline Berrill David Cook Diego M Morris Donna Champion (Dr) Dr. You should also report scam calls and fraud to Action Fraud, 03. If you receive a request that you're unsure about and need to check it with someone, or have been a victim of fraud, contact either international student support at or 01, or the Students' Union at or 01. What to do if you think you've been scammed Scammers may appear to be contacting you from a genuine UKVI / official authority telephone number/ email address, and in some cases pre-recorded messages copied from official sources may also be used by scammers.Never share personal details or financial information (bank details, card number) with someone you do not know.Do not download apps sent to you via a link. This is not the way that official organisations in the UK operate. Scam callers may ask students to transfer money and may then try to take control of their phone by downloading an app.If something feels wrong, stop the conversation and ask someone for advice. Official organisations will not pressure you to make a payment on the spot.If someone is offering you a discount to pay your tuition fees via an unapproved payment method then report it immediately. ALWAYS check you're using a recommended payment option. Always use formal routes to pay and send money.parcel delivery companies, Amazon,) take their contact details, end the call and check this is a genuine request before taking further action. If you receive an unexpected, unusual request from someone claiming to be from an official organisation or company (e.g.UK Visas and Immigration, HM Revenue and Customs, Courts, UK Police etc) do not contact students by telephone asking for money and will not ask for payments via Western Union or using iTunes or Amazon gift cards. Scammers can be very convincing (they may have a lot of information about you), and can pressure you into sending them money by using threatening language. Do not be afraid to say no and to end the call and seek advice from the University.They often claim that if you don’t pay quickly, the fine will increase, you will be deported, or your visa will be cancelled. They may say that there's a problem with your visa, that you have not attended a court hearing, or are suspected of a crime.Īs a result they will demand money, often calling it a fine, to rectify the problem. They will often pretend to be from an official organisation (the Home Office/UKVI, the police, the Courts of Justice, an Embassy), and may appear genuine as they hold information about you (passport details, address etc). Scammers may contact you by telephone, email, text, WhatsApp, WeChat or another social media platform. When your transfer has been made, please email us a copy of the transfer if possible, and the following information:Ī scam is a dishonest scheme (often illegal) designed to trick someone into giving money. make sure your bank completes a receipt / document / copy of your transfer for you.ask the bank to state your NTU student ID number with the transfer because we use this to identify your payment when it reaches us.When organising your bank transfer please: National Westminster Bank PLC Nottingham City Branch If you have any queries or need support please call 01733 871 871 or contact Convera online. Please be aware that it can take up to 10 working days for the transaction to be processed. Check your confirmation email from Convera when the payment has been made.
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